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Return Policy

We love our boutique child clothes and want you to love them too. So if you are not completely satisfied with your purchase you may return your items for a credit or exchange. Returns must be made within 14 days of receipt. You may return unused items or clothes in their original condition with tags attached, for an exchange or credit. Used items and personalized items cannot be accepted for exchange or refund and will be returned at customerís expense. Sale items are a final sale. Shipping and handling fees are non-refundable.
How to Make a Return:
Contact us at thetoadstool@scottsboro.org or call 256-259-8624
for a Return Authorization Number. We will issue you a return number (RMA Number) that is to be placed on the outside of the box. Items must be received back to our store within 10 days of receiving your RMA number. Please include a copy of your sales invoice along with a brief explaining for the return/exchange and ship the item(s) to the following address:

Please note, we will not accept returns without the return number on the outside of the box. Any items returned in less than perfect condition will be sent back at the customer's expense. Please make sure when returning your package to use trackable method as we can not credit packages that we have not received.

The Toad Stool

1111 E. Willow Street

Scottsboro, AL  35768

Please allow 30 days for credit to appear on your statement.
 

 

Group One Marketing 2006